STANDARD TERMS AND CONDITIONS OF SUPPLY
TS FOOD SOLUTIONS PTY LTD
Important note: These Terms are intended to apply to all supplies made by us. Please read them carefully before
placing an order. By placing an order, accepting delivery or continuing to trade with us, you agree that these Terms apply to our supply of goods to you.
1. DEFINITIONS AND INTERPRETATION
1.1. Definitions
In these Terms, unless the context requires otherwise:
ACL means the Australian Consumer Law contained in
Schedule 2 to the Competition and Consumer Act 2010
(Cth).
Customer means the person, company, partnership, trust
or other entity that places an order with, purchases goods
from, or otherwise trades with the Supplier.
Goods means any food products, beverages, ingredients,
packaging, related products or other goods supplied or to
be supplied by the Supplier to the Customer.
Invoice means any tax invoice, invoice, proforma invoice,
delivery order or other document issued by the Supplier
in relation to the supply of Goods.
Order means any order, request, confirmation or
instruction for the supply of Goods, whether made in
person, by phone, email, WhatsApp, WeChat, online
platform, purchase order or any other method accepted
by the Supplier.
PPSA means the Personal Property Securities Act 2009
(Cth).
PPSR means the Personal Property Securities Register
established under the PPSA.
Supplier means TS Food Solutions Pty Ltd ACN 671 803
884.
Terms means these Standard Terms and Conditions of
Supply, as amended from time to time.
1.2. Interpretation
In these Terms, unless the context requires otherwise:
(a) the singular includes the plural and vice versa;
(b) a reference to a person includes an individual,
company, partnership, trust, association,
government body or other entity;
(c) a reference to a party includes that party’s
successors, permitted assigns, administrators and
substitutes;
(d) a reference to a law includes that law as amended,
re-enacted or replaced from time to time;
(e) a reference to a document includes that document
as varied, replaced or novated from time to time;
(f) headings are for convenience only and do not affect
interpretation;
(g) the words “include”,“including” and similar
expressions are not words of limitation;
(h) where a word or expression is defined, its other
grammatical forms have corresponding meanings;
and
(i) an obligation on two or more persons binds them
jointly and severally.
2. APPLICATION OF THESE TERMS
2.1. These Terms apply to all quotations, Orders,
sales, deliveries, accounts and supplies of Goods
by the Supplier to the Customer.
2.2. The Customer is taken to have accepted these
Terms if the Customer:
(a) signs a credit application form or account
opening document referring to these Terms;
(b) places an Order with the Supplier;
(c) confirms a quote or proforma invoice;
(d) accepts delivery of Goods;
(e) signs an Invoice or delivery order;
(f) pays any Invoice issued by the Supplier; or
(g) continues to trade with the Supplier after
receiving notice of these Terms.
Page 13. 2.3. These Terms apply whether or not the Customer
has signed a written credit application or formal
supply agreement.
2.4. The Customer’s own terms and conditions,
including any terms appearing on the
Customer’s purchase order or other document,
do not apply unless expressly accepted in
writing by the Supplier.
2.5. If there is any inconsistency between these
Terms and any special terms expressly agreed in
writing by the Supplier, the special terms prevail
to the extent of the inconsistency.
3. ORDERS AND FORMATION OF CONTRACT
3.1. The Customer may place Orders by any method
accepted by the Supplier, including in person, by
phone, email, WhatsApp, WeChat, through a
sales representative, or through any online
ordering platform implemented by the Supplier.
3.2. Each Order placed by the Customer is an offer to
purchase the Goods on these Terms.
3.3. The Supplier is not obliged to accept any Order.
An Order is accepted only when the Supplier
confirms acceptance, issues an Invoice,
processes the Order, delivers the Goods, or
otherwise acts in a manner consistent with
accepting the Order.
3.4. The Supplier may refuse, cancel, suspend or
vary any Order where:
(a) the Goods are unavailable;
(b) the Customer has exceeded its approved credit
limit;
(c) the Customer has overdue amounts owing;
(d) the Supplier has reasonable concerns about the
Customer’s creditworthiness;
(e) the Order is below any minimum order
requirement notified by the Supplier; or
(f) the Supplier is otherwise unable to supply the
Goods.
3.5. The Supplier may require the Customer to
confirm a proforma invoice before the Order is
processed or delivered.
3.6. Confirmation of a quote or proforma invoice
may be given by email, WhatsApp, WeChat, text
message, online platform confirmation, written
signature or any other written or electronic
method accepted by the Supplier.
4. QUOTATIONS AND PROFORMA INVOICES
4.1. Unless otherwise stated, any quote or proforma
invoice issued by the Supplier is valid only for
the period stated in that document.
4.2. If no validity period is stated, the quote or
proforma invoice may be withdrawn or
amended by the Supplier at any time before
acceptance.
4.3. Prices quoted are based on costs prevailing at
the time of issue and may be varied to reflect
changes in supplier costs, freight, fuel costs,
exchange rates, duties, tariffs, taxes, labour
costs, ingredient costs, packaging costs or other
costs outside the Supplier’s reasonable control.
4.4. A quote, price list or proforma invoice is not an
offer capable of acceptance unless expressly
stated by the Supplier.
5. PRICES AND GST
5.1. Unless otherwise stated, all prices are exclusive
of GST.
5.2. The Customer must pay GST on any taxable
supply made by the Supplier.
5.3. The Customer must pay all delivery charges,
freight charges, handling charges, government
charges, duties, levies and other applicable costs
specified by the Supplier.
5.4. The Supplier may correct any clerical error,
pricing error or omission in any quote, Invoice or
other document.
6. PAYMENT TERMS
6.1. The Customer must pay each Invoice in full,
without set-off, deduction or counterclaim, by
the due date stated on that Invoice or otherwise
approved in writing by the Supplier.
6.2. Unless the Supplier approves other payment
terms in writing, payment is due 30 days from
the date of Invoice.
Page 27. 8. 6.3. The Supplier may approve different payment
terms for different Customers.
6.4. The granting of credit is at the Supplier’s
absolute discretion. The Supplier may reduce,
suspend, cancel or withdraw credit at any time.
6.5. Time for payment of an Invoice is of the
essence.
6.6. The Customer must not withhold payment
because of any claim, dispute, complaint, set-off
or alleged defect unless required by law.
7. CREDIT LIMITS AND CREDIT SUPPORT
7.1. If the Customer has submitted a separate credit
application form and the Supplier has approved
that application in writing, the Customer’s
approved credit limit and credit terms are as set
out in that approval, subject to these Terms.
7.2. Unless the Supplier has approved a separate
credit application in writing, the Supplier may
require payment before delivery or otherwise
set, vary, suspend or cancel any credit limit or
credit facility for the Customer at any time.
7.3. As part of assessing, approving, reviewing or
continuing any credit facility, the Supplier may
request that the Customer provide further
information or complete a separate credit
application form.
7.4. The Supplier may also request additional credit
support, including a separate Personal
Guarantee and Indemnity or General Security
Agreement.
7.5. Any Personal Guarantee and Indemnity or
General Security Agreement will apply only if
separately entered into by the relevant parties.
7.6. The Supplier may refuse, suspend, reduce or
withdraw credit, or require payment before
delivery, if the Customer does not provide the
information, credit application or credit support
requested by the Supplier to the Supplier’s
satisfaction.
8. LATE PAYMENT AND DEFAULT INTEREST
8.1. If the Customer fails to pay any amount by the
due date, the Supplier may, without limiting its
other rights:
(a) charge interest on the overdue amount at the
rate of 4% per annum above the Reserve Bank of
Australia cash rate, calculated daily from the due
date until payment;
(b) suspend or cancel further deliveries;
(c) require payment before delivery for future
Orders;
(d) cancel any credit for the Customer;
(e) declare all amounts owing by the Customer
immediately due and payable;
(f) withdraw any rebate, discount, credit allowance
or concession previously allowed; and
(g) recover all enforcement and collection costs from
the Customer.
8.2. The Customer must reimburse the Supplier for
all reasonable costs incurred by the Supplier in
recovering overdue amounts from the
Customer, including reasonable legal costs, debt
collection agency fees, mercantile agent fees,
dishonoured payment fees, court fees and other
enforcement costs.
8.3. Payments received by the Supplier may be
applied first to enforcement costs, then to
interest, then to the oldest outstanding Invoice,
unless the Supplier decides otherwise.
9. DELIVERY
9.1. Delivery occurs when:
(a) the Goods are delivered to the Customer’s
nominated delivery address;
(b) the Goods are collected by the Customer or its
agent;
(c) the Goods are left at the nominated delivery
address in accordance with clause 9.5; or
(d) the Goods are otherwise made available to the
Customer in accordance with the agreed delivery
arrangements.
9.2. Delivery dates and times are estimates only. The
Supplier is not liable for delay in delivery.
9.3. The Customer must ensure that an authorised
representative is available at the delivery
Page 3address during the agreed delivery window to
receive, inspect and sign for the Goods.
9.4. The Customer must ensure that the delivery
location is safe, accessible and suitable for
delivery, including having appropriate loading
access, refrigeration, freezer space and food
handling facilities where required.
9.5. If no authorised person is available to receive
the Goods, the Supplier may, at its discretion:
(a) leave the Goods at the delivery address, in which
case delivery is deemed to have occurred and
risk passes to the Customer at that time;
(b) return the Goods to the Supplier’s premises and
charge the Customer redelivery, storage,
handling and restocking costs; or
(c) cancel the delivery and require payment of any
costs or losses incurred by the Supplier.
9.6. The Customer must sign the Invoice, delivery
order or other proof of delivery document when
Goods are delivered.
9.7. A signed Invoice, delivery order, electronic
delivery confirmation, photograph or other
delivery record is evidence that the Goods were
delivered in the quantity and condition stated in
that document, unless the Customer notifies the
Supplier of any issue in accordance with clause
12.
10. RISK AND TITLE
10.1. Risk in the Goods passes to the Customer on
delivery.
10.2. Title to the Goods remains with the Supplier and
does not pass to the Customer until the Supplier
has received payment in full of all amounts
owing by the Customer to the Supplier on any
account.
10.3. Until title passes, the Customer:
(a) holds the Goods as bailee for the Supplier;
(b) must store and handle the Goods in accordance
with all applicable food safety, storage and
cold-chain requirements;
11. Page 4
(c) must, where reasonably practicable, keep the
Goods identifiable as goods supplied by the
Supplier;
(d) must not create any security interest over the
Goods inconsistent with the Supplier’s rights; and
(e) must not dispose of the Goods other than by sale
in the ordinary course of business.
10.4. To the extent permitted by law, the Customer
holds the proceeds of any sale of Goods before
title has passed on trust for the Supplier to the
extent of all amounts owing by the Customer to
the Supplier.
10.5. If the Customer defaults in payment, the
Supplier may, to the extent permitted by law,
require the Customer to immediately return any
Goods to which title has not passed. The
Customer must provide the Supplier with
reasonable access to any premises where Goods
to which title has not passed are located, for the
purpose of inspecting, identifying, repossessing
and removing those Goods.
10.6. The Customer indemnifies the Supplier against
any costs, claims, damage or liability arising
from the Supplier lawfully exercising its rights
under this clause, except to the extent caused
by the Supplier’s negligence, fraud or wilful
misconduct.
11. CUSTOMER’S FOOD SAFETY AND STORAGE OBLIGATIONS
11.1. The Customer is responsible for obtaining and
maintaining all licences, permits, registrations,
approvals, refrigeration facilities, freezer
facilities, food handling systems and storage
facilities required to receive, store, handle, use,
sell or on-sell the Goods.
11.2. The Customer must comply with all applicable
laws, regulations, food safety standards, health
requirements and industry standards relating to
the Goods, including the Food Standards Code
and any applicable HACCP or cold-chain
requirements.
11.3. The Customer must strictly follow all storage,
handling, temperature, use-by, best-before,
allergen, recall, product handling and safety
instructions provided by the Supplier or
appearing on the Goods.12. 11.4. The Customer is solely responsible for any
deterioration, spoilage, contamination, damage,
loss or non-compliance arising after delivery,
except to the extent caused by the Supplier
before delivery.
11.5. The Customer must not remove, alter, obscure
or interfere with any label, batch number, lot
number, use-by date, best-before date, allergen
statement, country of origin statement or other
information appearing on the Goods, except
where reasonably necessary in the ordinary
course of handling, storing, preparing or selling
the Goods and where doing so does not breach
any applicable law.
12. INSPECTION, SHORTAGES, DAMAGE AND QUALITY CLAIMS
12.1. The Customer must inspect all Goods
immediately on delivery.
12.2. Any claim for shortage, incorrect Goods, visible
damage, temperature non-conformance or
delivery discrepancy must be:
(a) noted on the Invoice or delivery order at the time
of delivery; and
(b) notified to the Supplier in writing within 24 hours
after delivery.
12.3. Any claim relating to product quality, spoilage,
contamination, fitness for purpose or other
defect not reasonably apparent on delivery
must be notified to the Supplier in writing
within 48 hours after delivery.
12.4. The Customer must provide all information
reasonably required by the Supplier to assess a
claim, including:
(a) Invoice number;
(b) delivery date;
(c) product description;
(d) quantity affected;
(e) batch or lot number;
(f) use-by or best-before date;
(g) photographs;
(h) temperature records; and
(i) samples retained under proper storage
conditions, where requested.
12.5. To the maximum extent permitted by law, and
subject to any rights the Customer may have
under the ACL or any other law that cannot be
excluded, the Supplier may reject a claim if:
(a) the Customer fails to notify the claim within the
required timeframe;
(b) the Goods have not been stored or handled
correctly after delivery;
(c) the cold chain has not been maintained after
delivery;
(d) the Goods have been opened, used, cooked,
processed, mixed, repacked, relabelled, on-sold
or otherwise dealt with;
(e) the Goods have passed their use-by or
best-before date after delivery;
(f) the Customer cannot provide sufficient evidence
of the alleged issue; or
(g) the issue was caused or contributed to by the
Customer or a third party after delivery.
12.6. Nothing in this clause limits any rights the
Customer may have under the ACL or any other
law that cannot be excluded.
13. RETURNS AND CREDITS
13.1. To the maximum extent permitted by law,
Goods may only be returned with the Supplier’s
prior written approval.
13.2. Perishable, chilled, frozen, short-dated or
specially ordered Goods are not returnable
except where required by law or where the
Supplier agrees in writing.
13.3. Approved returned Goods must be:
(a) unopened and in their original packaging;
(b) in saleable condition;
(c) stored and transported in accordance with all
applicable cold-chain and food safety
requirements;
Page 5(d) accompanied by the relevant Invoice number and
return authorisation; and
(e) returned within the timeframe required by the
Supplier.
13.4. The Supplier may refuse any returned Goods
that do not comply with this clause.
13.5. The Supplier may charge a reasonable
restocking or handling fee, unless the Goods
were wrongly supplied or otherwise supplied in
breach of these Terms.
13.6. If the Supplier approves a return or credit, the
Supplier may issue a credit note or apply a
credit to the Customer’s trading account. Unless
required by law or agreed by the Supplier in
writing, any credit will be applied against future
purchases or outstanding amounts owing by the
Customer and will not be payable as a cash
refund.
14. CONSIGNMENT ARRANGEMENTS
14.1. Goods are supplied on a sale basis unless the
Supplier expressly agrees in writing that
particular Goods are supplied on consignment.
14.2. If Goods are supplied on consignment:
(a) title to those Goods remains with the Supplier
until the Supplier has received payment in full for
those Goods;
(b) risk in those Goods passes to the Customer on
delivery;
(c) the Customer holds those Goods as bailee for the
Supplier and must store, handle and safeguard
them in accordance with all applicable food
safety, storage and cold-chain requirements;
(d) the Customer must keep reasonable records of
consigned Goods received, held, sold, used,
damaged, spoiled, returned or otherwise dealt
with;
(e) the Customer must pay the Supplier for any
consigned Goods that are sold, used, consumed,
damaged, spoiled, lost, not returned when
required, or otherwise dealt with by the
Customer;
(f) unless otherwise agreed in writing, payment for
consigned Goods is due by the date stated on the
Page 6
relevant Invoice or, if no date is stated, within 30
days after the Supplier issues an Invoice for those
Goods; and
(g) the Customer must provide stock records, sales
records and payment reconciliations reasonably
required by the Supplier.
14.3. The Supplier may, on reasonable notice and
during ordinary business hours, inspect or
collect any unsold consigned Goods held by the
Customer.
14.4. If the Customer defaults, becomes insolvent, or
the consignment arrangement ends, the
Supplier may require the Customer to
immediately return any unsold consigned
Goods.
14.5. To the extent permitted by law, the Customer
holds the proceeds of sale of any consigned
Goods on trust for the Supplier to the extent of
all amounts owing to the Supplier for those
Goods.
14.6. To the extent of any inconsistency between this
clause and any separate written consignment
terms agreed between the parties, the separate
written consignment terms prevail.
15. RECALLS AND PRODUCT SAFETY
15.1. The Customer must immediately notify the
Supplier if it becomes aware of any issue,
complaint, contamination, suspected
contamination, safety concern, labelling issue,
allergen issue, regulatory concern or recall
matter relating to the Goods.
15.2. The Customer must comply with all reasonable
directions of the Supplier in relation to any
recall, withdrawal, product hold, investigation,
safety notice or regulatory enquiry.
15.3. The Customer must maintain accurate records
of the Goods received, stored, sold or on-sold,
including batch or lot information where
available, to allow traceability.
15.4. The Customer must not make any public
statement, customer communication, regulatory
notification or recall communication concerning
the Goods without first consulting the Supplier,
unless required by law.16. 15.5. The Customer indemnifies the Supplier for any
loss, cost, liability or expense arising from the
Customer’s failure to comply with this clause or
any applicable food safety obligation, except to
the extent caused by the Supplier’s negligence,
breach of these Terms, fraud or wilful
misconduct.
16. WARRANTIES AND AUSTRALIAN CONSUMER LAW
16.1. Without limiting any consumer guarantee,
warranty, right or remedy conferred by the ACL
or any other law that cannot lawfully be
excluded, restricted or modified, the Supplier
warrants that, at the time of delivery, the Goods
will:
(a) materially correspond with the description of
the Goods in the relevant Order, quote,
proforma invoice, Invoice or other document
issued or accepted by the Supplier;
(b) be within their stated use-by or best-before
date, if applicable; and
(c) have been handled by the Supplier in
accordance with applicable food safety
requirements up to the point of delivery.
16.2. Nothing in these Terms excludes, restricts or
modifies any consumer guarantee, warranty,
right or remedy conferred by the ACL or any
other law that cannot lawfully be excluded,
restricted or modified.
16.3. To the maximum extent permitted by law, and
subject to clause 16.2, all other warranties,
conditions, representations and guarantees,
whether express, implied, statutory or
otherwise, are excluded.
16.4. Where the Supplier is permitted by law to limit
its liability for breach of a consumer guarantee,
the Supplier’s liability is limited, at the Supplier’s
option, to one or more of the following:
(a) replacing the Goods or supplying equivalent
goods;
(b) repairing the Goods;
(c) paying the cost of replacing the Goods or
acquiring equivalent goods; or
(d) paying the cost of having the Goods repaired.
17. LIMITATION OF LIABILITY
17.1. To the maximum extent permitted by law, the
Supplier is not liable to the Customer for any
indirect, consequential, special or economic
loss, including loss of profit, loss of revenue, loss
of business, loss of goodwill, loss of opportunity,
loss of production, loss of contract or loss arising
from business interruption.
17.2. To the maximum extent permitted by law, the
Supplier’s total aggregate liability to the
Customer arising out of or in connection with
any Order or supply of Goods is limited to the
price paid by the Customer for the relevant
Goods giving rise to the claim.
17.3. Nothing in this clause 17 limits or excludes any
liability that cannot lawfully be limited or
excluded, including under the ACL.
18. INDEMNITY
18.1. The Customer indemnifies the Supplier against
all losses, liabilities, damages, costs and
expenses suffered or incurred by the Supplier
arising from or in connection with:
(a) the Customer’s breach of these Terms;
(b) the Customer’s failure to pay any amount when
due;
(c) the Customer’s storage, handling, use, resale,
processing, repacking, relabelling or distribution
of the Goods;
(d) the Customer’s breach of food safety laws or
other applicable laws;
(e) any claim by a third party arising from the
Customer’s acts or omissions; or
(f) any false, inaccurate or misleading information
provided by the Customer.
18.2. The indemnity in this clause is reduced to the
extent that the relevant loss, liability, damage,
cost or expense is caused or contributed to by
the Supplier’s negligence, breach of these
Terms, fraud or wilful misconduct.
19. GENERAL SECURITY AGREEMENT
19.1. The Supplier may, as part of its credit
assessment or as a condition of approving or
Page 7continuing a credit facility, request that the
Customer enter into a separate General Security
Agreement.
19.2. If a separate General Security Agreement is
entered into, that document will govern the
security interests granted by the Customer and
any related PPSR registration.
20. PERSONAL GUARANTEE
20.1. The Supplier may, as part of its credit
assessment or as a condition of approving or
continuing a credit facility, request that one or
more directors, shareholders, partners, trustees
or other persons enter into a separate Personal
Guarantee and Indemnity.
20.2. If a separate Personal Guarantee and Indemnity
is entered into, that document will govern the
liability of the relevant guarantor.
21. DEFAULT AND INSOLVENCY
21.1. The Customer is in default if:
(a) the Customer fails to pay any amount when due;
(b) the Customer breaches these Terms;
(c) the Customer exceeds its approved credit limit;
(d) the Customer provides false, misleading or
incomplete information to the Supplier;
(e) the Customer ceases or threatens to cease
carrying on business;
(f) the Customer becomes insolvent or is unable to
pay its debts as and when they fall due;
(g) an administrator, controller, receiver, receiver
and manager, liquidator, provisional liquidator or
similar officer is appointed to the Customer or
any of its assets;
(h) the Customer enters or proposes to enter into
any arrangement with creditors;
(i) the Customer is wound up or an application is
made to wind up the Customer;
(j) the Customer is bankrupt, commits an act of
bankruptcy, enters a debt agreement or personal
insolvency arrangement; or
22.
(k) the Customer suffers a material adverse change
in its financial position.
21.2. If the Customer is in default, the Supplier may,
without limiting any other rights:
(a) suspend or cancel further deliveries;
(b) terminate any Order or supply arrangement;
(c) require payment before delivery for future
Orders;
(d) cancel any credit facility;
(e) declare all amounts owing immediately due and
payable;
(f) enforce any retention of title rights;
(g) enforce any PPSA security interest;
(h) enforce any Personal Guarantee and Indemnity
or General Security Agreement;
(i) recover possession of Goods; and
(j) recover all losses, costs and expenses arising
from the default.
22. CHANGE OF OWNERSHIP, CONTROL OR DETAILS
22.1. The Customer must notify the Supplier in
writing within 7 days of any change to the
Customer’s:
(a) legal name;
(b) trading name;
(c) ABN or ACN;
(d) business address;
(e) delivery address;
(f) email address; or
(g) financial position to the extent affecting payment
of any Invoice by the Customer.
22.2. The Customer remains liable for all Goods
supplied and all amounts owing unless and until
the Supplier confirms in writing that the existing
account has been closed and all amounts have
been paid in full.22.3. The Supplier is not required to transfer any
account to a new entity or owner. Any new
entity or owner must apply for credit separately
if required by the Supplier.
23. PRIVACY AND CREDIT INFORMATION
23.1. To the extent permitted by law, the Customer
authorises the Supplier to collect, use, disclose
and store personal information and credit
information received from the Customer for the
purpose of:
(a) assessing any credit application;
(b) supplying Goods;
(c) administering the Customer’s account;
(d) assessing creditworthiness;
(e) obtaining credit reports;
(f) exchanging information with credit reporting
bodies and other credit providers;
(g) collecting overdue amounts;
(h) enforcing these Terms; and
(i) complying with legal obligations.
23.2. The Supplier may disclose personal information
and credit information to related entities,
employees, contractors, credit reporting bodies,
debt collectors, insurers, professional advisers,
financiers, regulators and other persons where
reasonably necessary for the purposes set out in
this clause.
23.3. The Customer warrants that it has obtained all
necessary consents from its directors, officers,
employees, guarantors and representatives for
the Supplier to collect, use and disclose their
personal information and credit information as
contemplated by these Terms.
24. FORCE MAJEURE
24.1. The Supplier is not liable for any delay or failure
to perform any obligation, other than an
obligation to pay money, caused by events
beyond its reasonable control.
24.2. Such events include, but are not limited to,
supplier shortages, transport disruption,
cold-chain failure outside the Supplier’s control,
labour shortages, industrial action, natural
disasters, pandemics, biosecurity restrictions,
government action, import delays, customs
delays, equipment failure, power outages, cyber
incidents, war, terrorism, civil unrest, or
shortages of raw materials, ingredients,
packaging or labour.
24.3. The Supplier may suspend, reduce, cancel or
delay supply for the duration of the force
majeure event.
25. SET-OFF
25.1. The Customer must pay all amounts owing to
the Supplier without set-off, deduction,
withholding or counterclaim.
25.2. The Supplier may set off any amount owing by
the Supplier to the Customer against any
amount owing by the Customer to the Supplier.
26. NOTICES
26.1. A notice under these Terms may be given by
hand, post, email, WhatsApp, WeChat or any
other method used by the parties in the course
of their dealings.
26.2. A notice sent by email, WhatsApp, WeChat or
other electronic message is taken to be received
when sent, unless the sender receives an
automated error or failed delivery notification.
26.3. The Customer must ensure that the Supplier has
current contact details for the Customer at all
times.
27. VARIATION
27.1. The Supplier may vary these Terms from time to
time by giving notice to the Customer.
27.2. Notice may be given by email, publication on
the Supplier’s website, inclusion with an Invoice,
or any other reasonable method.
27.3. The varied Terms apply to Orders placed after
the date of notice and do not affect any Order
already accepted by the Supplier unless the
Supplier and Customer agree otherwise or the
variation is required by law.
28. ASSIGNMENT
28.1. The Customer must not assign, novate or
transfer any rights or obligations under these
Terms without the Supplier’s prior written
consent.
28.2. The Supplier may assign, novate or transfer its
rights or obligations under these Terms to a
related entity, purchaser of its business,
financier, debt collector or other third party.
29. SEVERABILITY
29.1. If any provision of these Terms is invalid, void,
illegal or unenforceable, that provision is
severed to the extent necessary and the
remaining provisions continue in full force.
30. WAIVER
30.1. A failure or delay by the Supplier in exercising
any right does not operate as a waiver.
30.2. A waiver is effective only if given in writing and
only to the extent expressly stated.
31. ENTIRE AGREEMENT
31.1. These Terms, together with any applicable credit
application, quote, proforma invoice, Invoice,
delivery order, Personal Guarantee and
Indemnity, General Security Agreement and any
other written agreement accepted by the
Supplier, constitute the agreement between the
parties in relation to the supply of Goods.
31.2. The Customer acknowledges that it has not
relied on any representation, statement,
promise or conduct not expressly recorded in
those documents, except to the extent that
reliance cannot be excluded by law.
32. GOVERNING LAW AND JURISDICTION
32.1. These Terms are governed by the laws of New
South Wales, Australia.
32.2. The parties submit to the non-exclusive
jurisdiction of the courts of New South Wales
and any courts competent to hear appeals from
those courts.

