Frequently Asked Questions
Company & Business Overview
Where is TS Food Solutions based? Our Australian office is based in North Sydney, NSW. We also operate offices in Singapore and Hong Kong, which allows us to source and manage supply directly from across Asia.
How long has TS Food Solutions been operating? TS Food Solutions has been operating for 3 years in Australia with over 50 years of history in Singapore.
How many brands does TS Food Solutions carry? We carry over 30 authentic Asian and European food brands across a wide range of categories including instant beverages, cooking sauces and condiments, noodles, snacks, canned goods, and dried ingredients.
Products & Catalogue
What food categories do you carry? We distribute across six main categories: instant beverages (teas, ginger drinks, coffees), cooking sauces and condiments, noodles and rice products, snacks, canned goods, and dried goods such as mushrooms, beans, and grains.
Do you carry halal-certified products? Yes. Several brands in our portfolio carry halal certification. Please contact us directly to confirm halal status for specific products or brands, as certification can vary by SKU.
Can I get a full product catalogue? Yes. Contact us via our Contact page or email us directly and we will send you our current wholesale product catalogue. We update the catalogue regularly as new brands and SKUs are added.
Do you offer samples before committing to an order? Sample availability varies by brand and product. Contact us with the specific products you are interested in and we will advise on sample options.
Wholesale & Ordering
Who can buy from TS Food Solutions? We are a wholesale distributor. We supply businesses — restaurants, cafes, Asian grocery stores, supermarkets, foodservice companies, and retailers.
What is the minimum order quantity? Minimum order quantities vary by product and brand. Please contact our sales team for specific MOQ information for the brands or products you are interested in.
Which states in Australia do you distribute to? We distribute across Australia. Contact us to discuss your location and delivery arrangements.
How do I place an order? Get in touch with our team via the Contact page, by phone, or by email. We will connect you with the right account manager for your business type and location, and guide you through the ordering process.
New Customers & Partnerships
I am a new business. Can I become a customer? Yes. We welcome new restaurant, retail, and foodservice accounts. Get in touch via our Contact page and our team will walk you through the onboarding process and provide our product catalogue.
I am an existing supplier. How do I get my brand listed with TS Food Solutions? We are always open to conversations with brand principals and producers who are looking to enter the Australian market. Please reach out via our Contact page with information about your brand, product range, country of origin, and relevant certifications (halal, organic, etc.).
Contact & Support
How do I contact TS Food Solutions? You can reach us via the Contact page on our website, by phone at +61 478 622 228, or by email at info@tsfoodsolutions.com. Our Australian office is open Monday to Friday during business hours Sydney time.